LexiconGovernance

Span of control

نطاق الإشراف

Canon · Playbook 2.0Added in version 1.0

Definition

Span of control is K, the maximum number of branches one area manager runs, a number the group sets from its best-performing area. It is reset when an area's GRI falls, and when branches per area manager exceed K, the next openings wait for people, not sites. The board sees it against K before approving openings.

In plain words

How many branches one area manager can run well.

Saudi usage

Also searched as

  • span of control K
  • branches per area manager
  • area manager span
  • نطاق الإشراف

Canonical thresholds

Span of control (K)Playbook rule
ThresholdVerdict
More than K branches per area manager (K set by the group from its best area)The next openings wait for people, not sites

Source: Playbook §2 · Gate 6: The operating model at 30+ branches

Where it is used

In the Doctrine and the Playbook

Related terms

How to cite this definition

Alhajj, S. (2026). “Span of control”. In The Revenue Engineering Lexicon, version 1.0. Riyadh. https://seiflden.com/lexicon/span-of-control/

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